Five ways to boost your research wellbeing

User research is a highly skilled and highly demanding role in any service or organisation We need to focus on the details of research and then zoom out and understand high level implications, we need to switch our communications mode to match each of our stakeholders and with our users, and we need to research, … Read more

Introducing the session to the participant – getting their informed consent

What is informed consent? When we hear the words “informed consent”, we think about it as a noun, the document that is at the start of each research session to get the participant’s signature to go ahead. In this article I’d like to talk about “informed consent” as the verb, the active process of getting … Read more