Week notes w/c 18 November 2019

Monday – Content design I was recommended this book by a content designer who told me “Sarah Richards, she literately wrote the book on content design”. And I’d recommend it on. It’s a small book, easy to read in a couple of sittings. And it lays out the ground work for content design. Focus on your message, write clearly, cut the fluff. But. And there is a but. I found

Life moves pretty fast. If you dont stop and look around once in a while you could miss it.

Week notes w/c 30 September 2019

Monday – Content design workshop I think I’m in love with a new profession. If I ever move on from user research then this is what I would love to do. Content design is so important to delivering a great service but so seldom acknowledged. My small contribution was talking about how user research helps content designers and writers test what works with users, observing how people read, engage and